Failed to get IMEI

1. Make sure this problem with directly execute the command with python

py .\get_imei.py

2. If IMEI is obtained, then its not at VODA problem
3. If failed to obtain the IMEI, please contact the developer and tell this issue

VODA doesn't respond any commands

1. Connect VODA to PC with engineering serial cable
2. execute this command

py .\hard_reset.py

3. Verify the VODA is responding the command with any command script
4. If VODA still not responding, please contact the developer and tell this issue

VODA failed to send the data to AWS while activation via mobile apps

1. Make sure the simcard is properly inserted and try to obtain simcard ICCID

py .\get_sim_iccid.py

3. Move VODA to another place, make sure it doesn't on the isolated location
4. If this problem still occured, please contact the developer

Error at executing scripts

1. Make sure the only serial port in device manager is this port (USB Serial Port)
2. Uninstall the other serial port
3. If it doesn't solve the problem, please contact the developer